Privacy Policy
Below is our privacy policy. Our aim is to always protect our customers on our platform and provide transparent information about how we collect, use, and protect your data.
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Last updated on 04 Oct, 2021
At AccessAI, accessible from https://accessai.co/, one of our main priorities is the privacy of our visitors and users. This Privacy Policy document contains comprehensive information about the types of data we collect, how we process it, why we collect it, and your rights regarding your personal information.
If you have additional questions or require more information about our Privacy Policy, please contact us at hello@accessai.co.
This Privacy Policy applies to our online activities and is valid for visitors to our website and users of our applications, including our Meta-integrated services. This policy covers all information that you share and/or we collect through AccessAI platforms and services.
Consent
By using our website and applications, you hereby consent to our Privacy Policy and agree to its terms. Your continued use of our services constitutes acceptance of any updates to this policy.
Information We Collect
We collect information in the following ways:
Information You Provide Directly:
• Personal information such as your name, email address, phone number, and company name when you register for an account
• Content of messages and attachments when you contact us
• Profile information and preferences you set in your account
• Any other information you choose to provide when using our services
Information Collected Automatically:
• Device information including browser type, operating system, and device identifiers
• Usage information such as pages visited, features used, and time spent on our platform
• Network information including IP address, Internet Service Provider (ISP), and connection details
• Location information (if you grant permission)
Information from Third Parties:
• Social media profile information when you connect your Meta/Facebook account
• Data from advertising partners and analytics providers
• Information from business partners and service providers
How We Process Your Information and Purpose for Collection
We process your information for the following specific purposes:
Service Provision:
• To provide, operate, and maintain our AI-powered services
• To authenticate users and manage accounts
• To process transactions and provide customer support
Service Improvement:
• To improve, personalize, and expand our website and applications
• To understand and analyze user behavior and preferences
• To develop new products, services, features, and functionality
Communication:
• To communicate with you about your account and our services
• To send you updates, security alerts, and administrative messages
• To provide customer service and technical support
• To send marketing communications (with your consent)
Security and Compliance:
• To detect, prevent, and address fraud and security issues
• To comply with legal obligations and enforce our terms of service
• To protect the rights and safety of our users and the public
Data Sharing and Third-Party Services
We may share your information in the following circumstances:
With Your Consent: When you explicitly consent to sharing your information
Service Providers: With trusted third-party companies that provide services on our behalf, including hosting, analytics, and customer support
Meta Integration: When you use our Meta-integrated features, certain data may be shared with Meta platforms in accordance with their data policies
Legal Requirements: When required by law, regulation, or valid legal process
Business Transfers: In connection with mergers, acquisitions, or sale of assets
We do not sell your personal information to third parties for their marketing purposes.
How to Request Data Deletion
You have the right to request deletion of your personal data. Here's how:
Email Request: Send an email to [INSERT DATA DELETION EMAIL] with the subject line "Data Deletion Request"
Account Settings: Log into your account and use the "Delete Account" option in your settings
Contact Form: Use our contact form at [INSERT CONTACT FORM URL] and select "Data Deletion Request"
What We Need:
• Your registered email address
• Account username or ID (if applicable)
• Specific data you want deleted (or request complete deletion)
Response Time: We will respond to your request within 30 days and complete the deletion within 90 days, unless we have a legal obligation to retain certain information.
Note: Some information may be retained for legal, security, or operational purposes as permitted by law.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of data and how it's used.
Log Files
AccessAI follows standard procedures for using log files. These files log visitors when they visit websites and are part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and click data. This information is not linked to personally identifiable information and is used for analyzing trends, administering the site, tracking user movement, and gathering demographic information.
Cookies and Web Beacons
Like most websites, AccessAI uses cookies to store information including visitors' preferences and pages accessed. This information helps us optimize user experience by customizing content based on browser type and other information. You can choose to disable cookies through your browser settings, though this may affect some functionality of our services.
Advertising Partners Privacy Policies
Third-party ad servers or ad networks may use technologies like cookies, JavaScript, or Web Beacons in their advertisements and links that appear on AccessAI. These are sent directly to users' browsers and automatically collect IP addresses. These technologies measure advertising effectiveness and personalize advertising content. AccessAI has no access to or control over these third-party cookies.
Third Party Privacy Policies
AccessAI's Privacy Policy does not apply to other advertisers or websites. We advise consulting the respective Privacy Policies of third-party ad servers for detailed information about their practices and opt-out instructions. You can disable cookies through your browser settings - detailed information about cookie management can be found on browsers' respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, California consumers have the right to:
• Request disclosure of categories and specific pieces of personal data we have collected
• Request deletion of personal data we have collected
• Request that we not sell your personal data (we don't sell personal data)
• Non-discrimination for exercising these rights
If you make a request, we have one month to respond. To exercise these rights, please contact us at [INSERT CONTACT EMAIL].
GDPR Data Protection Rights
Under GDPR, you have the following data protection rights:
The right to access – Request copies of your personal data (we may charge a small fee for this service)
The right to rectification – Request correction of inaccurate information or completion of incomplete information
The right to erasure – Request deletion of your personal data under certain conditions
The right to restrict processing – Request restriction of processing under certain conditions
The right to object to processing – Object to our processing of your personal data under certain conditions
The right to data portability – Request transfer of collected data to another organization or directly to you
We will respond to requests within one month. To exercise these rights, please contact us at [INSERT CONTACT EMAIL].
Children's Information
Protecting children's privacy is important to us. We encourage parents and guardians to observe, participate in, and monitor their children's online activity.
AccessAI does not knowingly collect Personal Identifiable Information from children under the age of 13. If you believe your child provided such information on our website, please contact us immediately at [INSERT CONTACT EMAIL] and we will promptly remove such information from our records.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with this privacy policy and applicable laws.
Contact Information
For any questions about this Privacy Policy or to exercise your rights, please contact us:
Email: hello@accessai.co
Data Protection Officer: hello@accessai.co
Address: 101, Plot No. 17-ANear Luv-Kush squareSuper Corridor Rd Indore 452005
Data Deletion Requests: hello@accessai.co
Response Time: We will respond to all inquiries within 30 days.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.